Privacy Policy – Lordsexch

At Lordsexch, your privacy and data protection are our highest priorities. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit or use lordsexchangee.com and our associated lordsexch mobile app.

By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with secure and personalized services:

  • Personal Details: Name, phone number, email address, and date of birth (during account registration)
  • Verification Documents: PAN card, Aadhaar, or other government-issued ID (for KYC)
  • Login Credentials: Lordsexch ID and encrypted password
  • Transaction Information: Deposits, withdrawals, and payment method details
  • Device & Usage Data: IP address, browser type, device info, and app usage patterns

2. How We Keep Your Data Safe

Lordsexch uses multiple layers of security to protect your information:

  • SSL encryption on all pages to ensure safe data transmission
  • Firewalled servers hosted in secure data centers
  • Strict access controls—only authorized personnel can handle sensitive user data
  • Two-Factor Authentication (2FA) enabled for added account security
  • Regular audits & system checks to prevent unauthorized access

3. Use of Your Information

We use your information to:

  • Create and manage your Lordsexch ID
  • Verify your identity during registration (KYC compliance)
  • Process your deposits and withdrawals securely
  • Respond to your support requests via WhatsApp or email
  • Improve the functionality, safety, and performance of our platform

We may also use aggregated and anonymized data for analytics and service improvement.

4. Data Storage and Retention

  • Your data is stored on secure cloud infrastructure with strong encryption protocols.
  • We retain personal data only as long as required for legal, regulatory, or operational reasons.
  • Once data is no longer required, it is securely deleted or anonymized.

5. Legal Compliance

Lordsexch is committed to following all applicable data protection laws, including relevant guidelines under the IT Act, 2000 (India) and GDPR (where applicable).

Legal Disclaimer

6. User Rights & Choices

As a Lordsexch user, you have the right to:

  • Access, update, or delete your personal data
  • Withdraw your consent to data use
  • Request a copy of your stored data
  • Opt-out of non-essential communications

To exercise these rights, please contact:
Email: privacy@lordsexchangee.com
WhatsApp: Available 24×7

Privacy Policy

7. Third-Party Services

We may use trusted third-party tools (e.g., payment gateways, analytics) that adhere to strict data protection standards. These tools are used solely for service delivery and platform performance.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our business practices. Updated policies will be posted on this page with a revised date.

Last Updated : Friday, 5th Sept. 2025

Your privacy is our responsibility. At Lordsexch, we are committed to giving you a safe, secure, and transparent experience every time you use our platform.